Build a plan around your organization.
Talk to KLARO
Let’s build the right KLARO setup for your organization.
Book a demo with the KLARO team and tell us about your outlets, team, scan volume, and workflow. We’ll use your requirements to prepare a tailored quotation and recommend the setup that fits.
Frequently asked questions
Billing and plan details, straight from our Charging Terms.
Is my card information stored by KLARO?
No. Card and e-wallet details are entered and held entirely by our payment gateway, PayRex — KLARO never sees or stores your card number, CVV, or credentials. We only keep an opaque PayRex reference ID on our side to reconcile your subscription.
How is plan pricing calculated?
Business and Multi-Outlet use flat organization pricing. There are no per-member, per-outlet, scan-pack, or recurring capacity add-ons.
What if my organization exceeds a plan limit?
The capacity action is blocked and you can Contact KLARO for an Institution/custom arrangement. A larger single-outlet Business team is not automatically moved to Multi-Outlet.
What happens if a payment fails?
We automatically retry the charge shortly after the failure and again a couple of days later. If it still doesn't go through, your account enters a short grace period before access is suspended, giving you time to update your payment method. Reactivation is automatic as soon as a payment succeeds.
Can I cancel anytime?
Yes. Cancelling keeps your plan features active through the end of the cycle you already paid for — there's no immediate cutoff and no partial refund for the remaining period.
How do upgrades and downgrades work?
Upgrading takes effect immediately with a prorated charge for the rest of the current cycle. Downgrading takes effect at the start of your next billing cycle, so you keep your current plan's features until then.
Is Free really free?
Yes. Free never auto-charges or auto-converts. It includes 100 scans per month for one owner and one outlet.
Can I subscribe to Institution online?
Not through self-serve checkout. Institution pricing is negotiated and contract-based, so it's set up by our team — use "Talk to Us" to get started.